Friendly Buddies | Privacy Policy                                           

Privacy Policy

Your privacy is important to us. Here's how we protect your information.

Effective Date: 20th September 2025

Introduction

At Friendly Buddies, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or use our website. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information: When you register, make a purchase, or contact us, we may collect personally identifiable information such as your name, email address, phone number, and billing/shipping details.

Non-Personal Information: We automatically collect non-personal data like your browser type, device information, IP address, and browsing activity to help us analyze trends and improve your user experience.

2. How We Use Your Information

We use the information we collect for various purposes:

  • To process and fulfill pet sales and product orders.
  • To provide and maintain our customer service.
  • To notify you about changes to our services.
  • To improve our website, products, and user experience.
  • To send promotional emails and updates (only if you opt-in).

3. Sharing of Information

We do not sell, trade, or rent your personal data to others. We may share your information only with trusted third-party service providers (such as payment processors or delivery services) who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.

4. Cookies & Tracking

Friendly Buddies uses "cookies" to enhance your experience. Cookies are small files placed on your device that help us with site functionality, content personalization, and traffic analysis. You have the option to either accept or refuse these cookies and can modify your browser settings to do so.

5. Data Protection

We are committed to protecting your data and implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

You have certain rights regarding your personal data. You have the right to:

  • Request access to the personal data we hold about you.
  • Request that we update or correct any information you believe is inaccurate.
  • Opt-out of marketing and promotional communications at any time.

7. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. We are here to help.

Email: contact@friendybuddies.com

Phone: +1 (000) 000-0000

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